Contact Us

Due to the Coronavirus we have temporarily closed our facility to the public. Luckily there is still a way to shop and review product! Please feel free to visit our website. If you have any additional questions that are not answered on the website you may certainly call us at 800-627-2387.
 
If you decide to pick up product from our Springfield location we have put a curbside program in place to minimize exposure to staff and the public. Please download the instructions HERE.

Thank you from all of us at Custom Craftworks.
 


Lisa Esposito

Inside Sales Representative
Phone: (800) 743-7738
Direct: (605) 878-0527
8am-5pm CST
lisae@pivotalhealthsolutions.com

Request a Quote



Shipping Questions
Ashley Foyt
Shipping Coordinator
(800) 743-7738
Ashley@pivotalhealthsolutions.com

Warranty and Repairs 
(800) 743-7738
Email: service@pivotalhealthsolutions.com 

Phone
(541) 345-2712
(800) 627-2387 toll-free

Fax
(541) 345-4377

Address
Custom Craftworks - Corporate Office

Custom Craftworks - Corporate Office
800 48th St. - Suite B
Springfield, OR 97478

2020 Holiday Closure Schedule

  • New Year's Day
  • Good Friday
  • Memorial Day
  • 4th of July (Closed July 3rd)
  • Labor Day
  • Thanksgiving Day
    (Closed November 26 & 27)
  • Day After Thanksgiving
  • Christmas Eve and Christmas Day


Website Orders
Please note we process all website orders
Monday - Friday, 7 am - 4 pm PST. If you placed an order over the weekend or after hours, it will not get processed until the next business day. 


Contact Us By Email


We are open 8am - 5pm (CST) Monday - Friday. We are closed on most major holidays, and sometimes the days surrounding them, so please call ahead if you are traveling to see us. Should you have a request or question outside of our normal hours of operation, you may e-mail us at sales@customcraftworks.com or call us at 800-627-2387 and leave a voice message. We will gladly get back to you when we resume operation on the next business day.

 Due to the Coronavirus we have temporarily closed our facility to the public. Luckily there is still a way to shop and review product! Please feel free to visit our website www.customcraftworks.com. If you have any additional questions that are not answered on the website you may certainly call us at 800-627-2387. 

If you decide to pick up product from our Springfield location we have put a curbside program in place to minimize exposure to staff and the public.