Contact Us

Request A Quote

Teri Sura
Sales Representative
(541) 345-2712
(800) 627-2387 toll-free

Shipping Questions
Ashley Foyt
Shipping Coordinator
(800) 743-7738

Warranty and Repairs 
(800) 743-7738

(541) 345-2712
(800) 627-2387 toll-free

(541) 345-4377

Custom Craftworks - Corporate Office
1050 Owen Loop South
Eugene, OR 97402

2018 Holiday Closure Schedule

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Eve and Christmas Day

Website Orders
Please note we process all website orders
Monday - Friday, 7 am - 4 pm.If you placed an order over the weekend or after hours, it will not get processed until the next business day. 

Contact Us By Email

Visit our Manufacturing Facility and Store

Come pick up your products and you'll save the shipping costs and take advantage of exclusive walk-in factory specials! We are open 7am - 4pm p.s.t. Monday - Friday. We are closed on most major holidays, and sometimes the days surrounding them, so please call ahead if you are traveling to see us. Should you have a request or question outside of our normal hours of operation, you may e-mail us at or call us at 800-627-2387 and leave a voice message. We will gladly get back to you when we resume operation on the next business day.


Finding Our Location

We can now be found in the beautiful Greenhill Technology Park, Just 2.7 miles WEST of our old location. Our street address is 1050 Owen Loop South. From W 11th Ave, go 2.0 mi /Turn right onto Terry St/Take the 1st left onto Ed Cone Blvd/Turn left onto Owen Loop S/We are on the right.From Randy Pape Beltline,Make a right on W 11th, and go about 3/4 of a mile, then follow the directions above.

View Larger Map