FAQ's

One of the most important choices you'll make about your massage table is its size. Ideally, the table will be wide enough to comfortably accommodate clients yet narrow enough (and at the appropriate height) to ensure good body mechanics. Efficient body mechanics become even more important in a busy practice. Make sure you can step in close enough to direct your body weight through relaxed shoulders down through your hands. Our standard width of 30" is chosen by 85% of therapists who find that almost all their clients fit comfortably on their table. Please note: Custom Craftworks tables are upholstered so that there is more positioning room on the surface (by wrapping the foam so it is more "square" at the side.) The standard adjustable height range of 25"-35" (on the 3" foam tables) offers a generous 10" range so most modalities are easily accommodated.

You're always welcome to call us if we can offer any guidance for your particular situation.

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Our best-selling Athena table delivers luxury, beauty, stability and silence. It is the top-performing table in its class. For therapists with specialized needs we have developed several innovative treatment tables. The Omni table is designed for those who specialize in deep tissue or sports massage. It features an even thicker plywood top and an inverted truss to provide extra support in the middle of the table. The Prenatal tables, with our exclusive breast recesses and adjustable abdominal support, allow pregnant women the luxury of laying face down throughout their pregnancy. Our Feldenkrais table, designed with the guidance of leading Feldenkrais trainers, provides optimal sensory feedback while withstanding the rigors of the Feldenkrais method. For salons and spas with multiple functions to address, we offer Salon Tops and Tilt Tops on stationary or electric lift tables, as well as Portable Salon models. The tilting back and elevating legs let you easily do facials, waxing, reflexology and massage.

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The best way to choose a face rest is to ask, "How do I wish to position my clients' head during treatments?" With our most popular face rest, the Adjustable,  you can tilt the head downward, lengthening the neck and creating light traction. The Dual Action also elevates almost 3" above the plane of the table, bringing the face rest to the appropriate level for large-chested clients. The Dual Action is simple, operates with a single cam lever and is close to the table so clients stay well supported. The Pivoting Posi-Tilt Face Rest gives you an excellent tool for positioning your client's head laterally by pivoting 30 degrees in either direction, and includes the features of the Adjustable. This allows for passive stretching of the neck and lets you shorten one set of lateral neck muscles so that you can work in more deeply with less resistance. This is truly a revolutionary advance in positioning capacity. For treatments where clients are face down for very brief periods, or for non-professional treatments, the Stationary Face Rest is adequate. The Crescent Face Hole offers a nice way to combine a face rest pillow with a face hole for more comfort. Face holes create a shorter working surface and may need the addition of a table extender.

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The foam on your table will not only determine your clients' comfort level but will also affect the long-term wear and appearance of your table. In our research and experience, we have found that it is not possible to use lightweight foams without sacrificing long-term quality, as lightweight foam does not hold up over time. Our denser, better quality foam has more substance between air pockets compared to lighter foams. This means it will take longer to break down the structure of our foam allowing for a longer life. Our foam systems feature either  high and/or medium density foams for solid yet resilient comfort that resists sagging or flattening over time.Beginning in Summer 2008 , we will also feature plant based foam systems on some of our tables.

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All of our upholstery materials are comfortable, durable and easy to clean. Our standard upholstery covering, Levante vinyl is relatively supple, wears well and is easily cleaned. Duratouch is an optional upgrade made of high-tech polyurethane fabric with the soft feel of fine leather. We highly recommend Duratouch, which is delightfully supple and has a slightly thicker backing that allows it to hold its shape better and upholster beautifully. It is slightly textured and holds sheets better.

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We were the first of the major manufacturers in the table industry to offer customers a Lifetime Warranty. It is a reflection of our ongoing commitment to care for and serve our customers. A customer places their trust in us and we live up to that trust. We continue to warranty the structure of our table for as long as the original purchaser owns it.Our lifetime warranty is simple and straightforward. In the rare event of a defect in materials or workmanship, we will repair or replace the table for as long as you own it. We are committed to building products of high quality that will serve you for the life of your practice.

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The principle is simple. Double knobs connecting the leg extension to the leg provides more stability than one knob. A single knob is a potential pivot point. We use a double knob design because it holds better laterally and also provide insurance in case one knob loosens. Clients feel more secure on a table that is stable, they can relax more fully. A one-knob table that "sways" can mean that clients can't "let go" and receive your work as deeply. Our double knob design gives you the extra confidence to do your best work.

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All Custom Craftworks products are thoughtfully designed and manufactured with our fragile environment in mind. We use no rain forest-depleting tropical hardwoods and our suppliers are carefully chosen for their environmental awareness as well. We use plywood from sustainable yield forests. The wood finishes and glues we use are non-toxic and lacquers are water-based. Our foam contains no chlorofluorocarbons. Even our wood shavings are recycled! Oregon is a leader in the U.S. for recycling and our crew faithfully participates in recycling efforts.

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We keep a wide variety of tables in stock and ready to ship to you within 3 business days. We offer a 3 Day Quick Ship Program including over 100 products including some salon top and electric lift tables as well as portables. Some items even ship the same day. If you want a table or a custom configuration, we're glad to build it for you. Production time typically is about two to three weeks. We offer standard ground shipping or expedited air shipping for an additional fee almost anywhere in the world. Call us—we're happy to check our selection of in-stock tables for you at any time!

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To answer any questions you may have and to ensure that you have the information you need to select the table that best suits your needs, give us a call toll-free at 800-627-2387. We're available to help you Monday through Friday from 7am to 5pm Pacific Standard Time. You may also order through our network of knowledgeable distributors. You can call us for the distributor nearest you. The most important thing is that you are well cared for. We ensure your delight with our products by offering a 30-Day Money Back Guarantee! We stand behind our products and are fully committed to your ongoing satisfaction.

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