Once you place your order, it will be processed the next business day. If your item is in stock it will be shipped within 2-3 days of order.If your product must be produced (e.g., a table) it will take about two weeks from order to shipment. If you require a faster ship date, please contact us at 800-627-2387 to discuss your options.

 

Delivery takes 1-5 business days from the date the shipment leaves our location. The number of days depends upon how far you are from our factory in Eugene,Oregon. A good rule of thumb is: West Coast 1-3 business days/  Midwest 3-4 business days / and East Coast 4-6 business days. Once your order is shipped you will recieve an e-mail with your tracking information for your convenience.Accessories are shipped with no signature required, but tables will require a signature for your protection. 

 

Standard US Ground Shipping: Portable Tables and Accessories are shipped via either UPS or Fed Ex Ground Standard Service within in the 48 continental United States. For deliveries to APO/FPO, Alaska, and Hawaii shipping will be done using the United States Postal Service or FedEx, with the rate pending regulations on size and weight of the ordered item(s). Please email us at info@customcraftworks.com or call 1-800-627-2387 and we will quote and  collect payment by phone for your individual shipping needs.

 

Standard Freight Delivery: For larger items such as Stationary and Electric Lift Tables, they will be shipped via LTL freight carrier. Curbside Delivery, Lift Gate and Notification are included in our standard service. We quote this service as it is the most affordable and convenient for most of our customers. This means the product will be delivered to the curbside of your home or business, with a phone call ahead giving you a window of time in which they will deliver. It will not include inside delivery. The tables will be packaged on a pallet, and will require that you unband, remove the table and discard of the debris. The shipping company will only deliver the table. If you require inside delivery, delivery up stairs, debris removal or set up, these can all be arranged,  but require a custom  ship quote and additional charges. White glove delivery is much more expensive, but typically includes:an appointment  time, delivery inside, set up and debris removal. Please contact us and we will gladly arrange this type of shipment for you for an additional charge. Please note each freight company can be slightly different in the exact level of service they provide as they are independantly operated.